ONLINE STORE TERMS AND CONDITIONS
§1
General Provisions
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The online store (hereinafter referred to as the “Store”) conducts retail sales through the Store Owner via the Internet, based on these Terms and Conditions (hereinafter referred to as the “Terms”).
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The Store is owned by:
SELLTECH SPÓŁKA CYWILNA DOMINIK PIZIEWICZ, PIOTR WÓJCIK
Drobnera 35, 50-257 Wrocław, Poland
NIP: 898-212-97-09
Tel.: +48 603 53 77 77
E-mail: biuro@sanko.com.pl
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Whenever the term “Consumer” appears in this document, it means a natural person performing a legal transaction with a business that is not directly related to their business or professional activity.
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These Terms constitute an integral part of the sales agreement concluded with the Customer.
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The conclusion of a sales agreement is subject to the Customer's acceptance of these Terms during the ordering process by selecting the appropriate checkbox in the order form.
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Prices displayed in the Store are gross prices (including VAT).
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Goods available in the Store are free from physical and legal defects.
§2
Orders
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Orders may be placed in the following ways:
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via the order form available on the Store's website,
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by e-mail to the address provided on the Store's website,
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by telephone using the telephone numbers designated for placing orders and available on the Store's website under the “Contact” section.
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In order to process an order, the Customer must provide information enabling verification of the Customer and the recipient of the goods. The Store confirms acceptance of the order by e-mail or telephone.
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The information binding on the parties is the information displayed on the Store's website in relation to the goods being purchased at the time the order is placed, in particular: price, description of the goods, their characteristics, items included in the set, delivery time and delivery method.
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The information presented on the Store's website does not constitute an offer within the meaning of the Polish Civil Code. By placing an order, the Customer makes an offer to purchase the specified goods. A sales agreement is concluded when the Seller confirms acceptance of the Order for processing.
§3
Payments
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The Customer may choose from the payment methods specified in the “Payment Methods” section.
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Delivery charges are specified in the delivery price list.
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Payment for the goods and delivery is required before the goods are released.
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Online payment services are provided by PayPro S.A. – Przelewy24.
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Supported payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic and Maestro.
§4
Shipment of Goods
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The Store ships ordered goods via shipping companies (e.g. Poczta Polska or a courier company) or makes the goods available for collection by the Customer at the company's premises.
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In the case of payment by credit or debit card, the order processing period begins from the moment the transaction is successfully authorised.
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In the case of payment by any method other than cash on delivery, the shipping period is extended by the period between placing the order and the date on which the payment is credited to the Store's bank account.
§5
Complaints
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In the event of non-conformity of the goods with the contract, the Customer should return the goods subject to the complaint to the Store at the Store's expense, together with a description of the non-conformity.
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The Store will respond to the Customer's complaint within 14 days of receiving the complaint.
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If the processing of a justified complaint requires the shipment of replacement goods to the Customer or the removal of the non-conformity, the Store shall bear the delivery costs.
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The Seller reserves the right that differences in the appearance of the Goods resulting from individual computer settings of the Customer (such as colour, proportions, etc.) shall not constitute grounds for a complaint.
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Returns address:
Selltech
Małuszyn 9a
55-100 Trzebnica
Poland -
The Seller shall refund the payment using the same payment method used by the Customer for the original transaction, unless the Customer agrees to a different solution. In any case, the Customer shall not incur any fees in connection with the refund.
§6
Right of Withdrawal from the Contract
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Pursuant to the Act of 2 March 2000 on the Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product, a Customer who is a Consumer has the right to withdraw from the contract.
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A Consumer may withdraw from a sales agreement without giving any reason by submitting an appropriate written statement within 14 (fourteen) days from the date of delivery. To meet the deadline, it is sufficient to send the statement before the expiry of the deadline. Quick online return
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In the event of an effective withdrawal from the sales agreement, the agreement shall be deemed not to have been concluded. The Customer is obliged to return the purchased goods without undue delay and no later than within 14 (fourteen) days.
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Within 14 days of the Customer withdrawing from the contract, the Store Owner shall refund the amount paid by the Customer.
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The right of withdrawal does not apply in the cases specified in the Act referred to in paragraph 1 above, including:
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services commenced, with the Consumer's consent, before the expiry of 10 days from the conclusion of the contract;
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contracts concerning audio or visual recordings or data stored on computer media after the Consumer has removed the original packaging;
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contracts concerning services for which the price or remuneration depends exclusively on fluctuations in the financial market;
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services with characteristics specified by the Consumer in their order or closely related to the Consumer's individual needs;
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services which, due to their nature, cannot be returned or whose subject matter is subject to rapid deterioration;
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delivery of newspapers and periodicals;
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gambling services.
§7
Privacy Protection
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The Store Owner is the controller of personal data.
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Personal data provided to the Store Owner is provided voluntarily, with the reservation that failure to provide certain data may make it impossible to place and process the Customer's order.
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The Customer may also provide separate consent to receive advertising and promotional materials from the Store, including commercial newsletters.
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The Customer has the right to access their personal data and correct it, request that processing be discontinued, and object to the processing of their personal data.
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DETAILED RULES REGARDING THE PROCESSING OF PERSONAL DATA ARE DESCRIBED IN APPENDIX 1, ENTITLED “GDPR”.
§8
Intellectual Property
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The use of any materials published on the Store's website, including photographs and descriptions of goods, without the Store's written consent is prohibited.
§9
Entry into Force and Amendments to the Terms
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These Terms enter into force on the date they are published on the Store's website.
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These Terms may be amended. Information about amendments to the Terms shall be sent to Customers at the e-mail address provided in the order 14 days before the amended Terms enter into force.
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In addition, amendments to the Terms shall be published on the Store's website 14 days before the new Terms enter into force.
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All orders accepted by the Store Owner for processing before the date on which the Terms are amended shall be processed in accordance with the Terms applicable on the date the Customer placed the order.
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If the Customer does not accept the new version of the Terms, they are obliged to notify the Store Owner within 14 days of being informed of the amendment.
APPENDIX 1 – “GDPR”
Changes Related to the Introduction of the GDPR
25 May 2018
Dear Sir or Madam,
On 25 May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 entered into force concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).
Below you will find information on how your personal data will be processed from 25 May 2018 onwards.
The controller of the personal data obtained from you will remain SELLTECH S.C. Dominik Piziewicz, Piotr Wójcik, ul. Drobnera 34, 50-257 Wrocław, Poland, NIP: 898-212-97-09, hereinafter referred to as SELLTECH.
SELLTECH will process data obtained from you in connection with your intention to conclude a contract or the performance of an order submitted or a contract concluded. The personal data obtained will be processed in accordance with applicable laws and regulations concerning the protection of personal data.
The legal basis for processing may include:
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Consent – i.e. your freely given consent to the processing of personal data, as specified in Article 6(1)(a) of the GDPR.
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Contractual requirements – i.e. the necessity to have access to data for the performance of a concluded cooperation agreement or to take steps at your request prior to entering into such an agreement, as specified in Article 6(1)(b) of the GDPR.
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Legal requirements – i.e. the necessity for SELLTECH to comply with legal obligations arising from applicable laws, as specified in Article 6(1)(c) of the GDPR.
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Legitimate interests of the controller – i.e. the necessity to pursue SELLTECH's legitimate interests, as specified in Article 6(1)(f) of the GDPR.
Based on the above legal grounds for processing personal data, SELLTECH will process the data obtained from you for the following purposes:
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For purposes specified in the consent you have given, on the basis of that consent. In such a case, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out on the basis of consent before its withdrawal. However, refusal to give consent or withdrawal of consent will mean that SELLTECH will no longer be able to process your data for the purposes covered by that consent.
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For the purpose of preparing a preliminary commercial offer, preparing documentation and activating services.
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For the purpose of performing a concluded contract or submitted order and providing additional services, such as contract analysis, adding a person to the customer register or other agreements provided by SELLTECH to which you are a party.
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For the purpose of marketing SELLTECH's own products and services or those of its business partners using online tools and by electronic and telephone means.
Your personal data is processed in accordance with Article 6(1)(b), (c) and (f) of the GDPR in relation to the purposes specified below:
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In the case of cooperation – for the purpose of performing a contract or order, data is stored for a period of 6 years from the moment the cooperation period has ended and all obligations towards SELLTECH have been paid, settled or become time-barred.
As part of the processing for the purposes specified above, the personal data obtained from you may be disclosed to entities other than SELLTECH, including entities providing services to SELLTECH, such as cooperating companies, service providers, auditors and advisers, under personal data processing agreements, as well as other authorised entities, exclusively to the extent permitted by law and for the period of limitation of claims held by or against SELLTECH.
The processing of personal data obtained from you by SELLTECH will be based on the principle of voluntariness. Providing personal data is a condition for the provision of services by SELLTECH.
The data collected by SELLTECH may also be processed by automated means and may be subject to profiling.
In the cases and under the conditions specified in data protection regulations, you have the right to access your data, rectify it, erase it, restrict its processing, object to the processing of personal data based on SELLTECH's legitimate interests, and request the portability of your personal data.
You also have the right to lodge a complaint with the competent supervisory authority specified in the applicable data protection legislation.
If you provide SELLTECH with personal data concerning your employees, representatives, members of the management board, shareholders, associates, contractors, suppliers, beneficial owners or other persons (including, in particular, where you authorise your employee or another person to perform activities related to a concluded contract), you are obliged to inform such persons:
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about the scope of personal data concerning them that has been provided to SELLTECH;
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that SELLTECH is the controller of their personal data and processes their personal data in accordance with the principles described above;
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that you are the source from which SELLTECH obtained their personal data.
SELLTECH has the right to transfer personal data necessary for the performance of a contract for the provision of services to a third country or international organisation, including Google, Facebook and others.
Facebook and Google previously participated in the EU-US Privacy Shield framework. However, as the Privacy Shield framework has since been invalidated, any current transfer of personal data to third countries must be based on an applicable lawful transfer mechanism under the GDPR, such as an adequacy decision or appropriate safeguards, where applicable.
SELLTECH makes every effort to ensure all physical, technical and organisational measures necessary to protect personal data against accidental or intentional destruction, accidental loss, alteration, unauthorised disclosure, use or access, in accordance with all applicable laws and regulations.
This information is provided for informational purposes only. If you do not agree to the processing of your personal data or have any questions, please contact us by telephone at: 505 136 364.
SELLTECH S.C. Dominik Piziewicz, Piotr Wójcik
ul. Drobnera 34
50-257 Wrocław
Poland
NIP: 898-212-97-09
REGON: 020683383
www.sanko.com.pl
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